Digital Film Tools takes great pride in delivering prompt, personal, and professional customer support. If you are having a problem, we really want to help. However, we are a small company. Help us to help you by making use of our Knowledge Base first.

To ask a question, report a bug, or send us a software suggestion, submit a support ticket at the DFT Online Support Center. Please be as detailed and specific as possible. The more information we have, the faster we can act. Since we come from production and know what it's like to get stuck or hit a bug, we'll get back to you fast with answers, work arounds, and information that goes beyond the book.

As an ongoing effort to provide you with the kind of support you want, we're asking for your help. We'd like to expand and improve our customer support site. Tell us what you find useful. Let us know how we can provide you with easy answers and quick solutions. After all, this is your area and you should be a part of its evolution. Send your comments and ideas by submitting a support ticket at the DFT Online Support Center.